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Welcome to Beneva

Our whole world is protecting yours.

For the best experience and quick access to your documents, your first step is to head over to the Client Centre and log in or create your account.

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Important:

SSQ documents and online platforms are gradually taking on the Beneva look and feel.

Rest assured, you don't need to take any action, your current coverage hasn’t changed, and the same good people are still looking out for you.

Our story
Good people have you covered

Beneva is SSQ Insurance and La Capitale united to become Canada’s largest mutual insurance company.

We’re bringing insurance back to what it’s about: People… like you!

You can count on us to simplify insurance and deliver a personalized experience with a caring approach, because we believe kindness goes a long way.

[00:00:00] Beneva is SSQ Insurance and La Capitale joining forces to become Canada's largest mutual insurer and your group insurer.

[00:00:16] Beneva puts its 75 years of experience to work for Canadians from coast to coast.

[00:00:20] We're returning insurance to its original meaning: people like you! 

[00:00:25] Insurance and financial products that serve people first.

[00:00:29] That's right, Beneva.

[00:00:30] Our values are at the heart of all our decisions.

[00:00:34] We ensure the peace of mind and well-being of all Canadians.

[00:00:38] We make a difference through concrete actions, such as giving back to the community, preventing anxiety, being socially responsible, funding research projects aimed at improving the health of all Canadians, participating in pilot projects to encourage adherence to medication and therapeutic treatments, reducing our environmental footprint, and offering first-rate service and protection.

[00:01:04] It's in our DNA.

[00:01:07] What's in it for you?

[00:01:08] A group plan that's at the forefront of industry best practices, that puts you first and understands your reality.

[00:01:16] You'll enjoy a simple, high-performance digital experience, such as online membership, with step-by-step guidance.

[00:01:23] Once your group insurance is in force, our online tools make life easier. 

[00:01:28] Like our customer area, your personalized space at your fingertips. 

[00:01:32] In less than two minutes, register from your laptop, tablet or smartphone.

[00:01:37] The choice is yours. 

[00:01:39] Your customer space is the fastest way to make your claims online and get reimbursed, consult your coverage, find your insurance card and check the eligibility of certain treatments before paying.

[00:01:53] Download our app to do what matters to you, make a claim and get your insurance card.

[00:02:00] Do you need us?

[00:02:01] We're here.

[00:02:02] Write to us or call us.

[00:02:04] You can always count on our teams of caring experts.

[00:02:08] People are always at the heart of what we do. 

[00:02:08] Welcome to Beneva, the people who protect people.

Get started on the Client Centre in 3 easy steps

It only takes a minute to sign up, and you’ll enjoy all the convenience of the Client Centre—your very own online space to stay on top of things!

  • First things first

    You'll need the personal code we send you by email to create your account.

    Head over to our website or mobile app to start your registration.

     

  • Create your account

    Enter the information requested on each screen. Make sure your personal information matches what your employer has on file, such as your full name and mailing address.

    If you already had an SSQ Insurance or Beneva Client Centre account, just skip this step and log in.

     

  • Add your group insurance

    Once you’re on the My products page, click Start request to display your group insurance product on your account.

    Follow the steps and you’re all set.

     

Over here for instructions on how to enrol in your group insurance

We’ve prepared a how-to guide and a walkthrough video to make this process a breeze.

Download how-to guide (PDF)

Welcome to your online enrolment guide.

Here at Beneva, we like to make your life easy. 
So we’re happy to walk you through the steps of your enrolment for a smooth process.

Before we get started, here’s what you’ll need:

  • your spouse's insurance details (if they have a group plan too) 
  • info about your dependents (your spouse and kids)
  • your banking details (for reimbursements by direct deposit) 

Need a minute to get anything?
Hit pause, we’ll be here when you’re ready! 

Alright then, first things first.
 
Head over to the Beneva Client Centre and log in.

Homepage
You’ll quickly see a message telling you to complete your online enrolment. That’s your starting point!

Your enrolment has 3 steps:

  1. Your profile
  2. Your choices
  3. Your confirmation

Quick Tip 
If you need to interrupt your enrolment, simply finish the step you’ve already started to save your info. 
You can then pick up right where you left off.

Step 1: Your Profile
Enter and confirm your profile information. 
Tell us about yourself! 

Good to Know
See inaccurate information you can’t edit? 
Stuck on a question and need some help?
Your plan administrator or HR team is always in your corner if you have questions or need an update to your file.

Other Insurance Coverage 
Joining your group plan is mandatory, but you can choose the right fit for you.
If you’ve already got health and dental care coverage under your spouse’s plan, you can opt out of these benefits.

Here’s how to do it:
Send your plan administrator or HR team proof that you’re covered under your spouse’s plan.
Check off the box I wish to be exempted from this benefit next to your choices. 

Profile Summary 
You’ve entered all your info?
We’ll show you a recap so you can review your profile.

That’s it!
You’ve completed Step 1

Step 2: Your Choices  

Your coverage status depends on your personal situation.

Your coverage
Individual, couple, single-parent or family coverage may be offered.
Choose the status that works for you!
If your plan has optional benefits, you can add these for you and your family.

Curious to know how much your coverage costs?

We’ve got a feature for that!

How much your coverage costs?
Look at the Summary on the right side of your screen.
We’ll give you a clear picture of the costs behind your insurance—annually or by pay period.

Try out as many scenarios as you like, 
we like doing the math for you!

Previously approved amounts

If any previously approved amounts can be transferred from your former plan, we’ll get that done for you!

Simply confirm the coverage amounts next to each option. We’ll take it from there.

Flex Credits

Got flex credits? Now’s the time to distribute them as you wish.

We’ll show you all your options.

Your Beneficiaries 

Nothing complicated. Just name one or more beneficiaries for each benefit listed.

Make sure the percentage for each benefit equals 100%.

Banking Information   

Enter your bank account details for quick reimbursements by direct deposit.

Coverage Summary

You’ve made all your choices?
Time for another recap! 
Take all the time you need to double (even triple!) check all your choices before moving on to the last step.

Everything look okay? Alrighty then.

You’ve completed Step 2

Step 3: Your confirmation

Click Start next to Your Declaration and Authorization 
Nothing left to fill in, just a bit of light reading.
Make sure you check off the box at the end of the statement, then click Confirm.
That’s a wrap!

You’ve completed all 3 steps.

Congrats, you’re officially enrolled in your group plan! 

You can rest easy knowing good people have you covered.

Beneva
People protecting people

Explore your group benefits

Health Spending Account vs. Wellness Account

Catégorie : Good to know

Not quite the same, let us explain!

FAQ

Your questions answered

Catégorie : FAQ

A wealth of information on your group benefits at your fingertips.

Client Centre

Access to your insurance 24/7

Quick claims, quick refunds

Submit and track claims in a few clicks for fast reimbursements. Plus, you get to do it at your own pace.

Documents, better together

No more scattered documents: your policy, statements and insurance card are all waiting for you online.

Eligible expenses at your fingertips

Check if you’re covered for an expense and your available amounts before reaching for your wallet. Always good to know.

Need help?

Drop us a line or give us call.

1 888 235-0606