Some of our call centres are receiving a high volume of calls. Our response time may be longer than usual.
Do you have questions regarding billing or payments for your home, auto or recreational vehicle insurance with us? See our FAQ.
Questions but strapped for time? Go to our Help Hub for answers to a ton of frequently asked questions.
Give us a call
8:30 a.m. to 7:00 p.m.
Monday to Thursday
8:30 a.m. to 5 p.m. Friday
(Eastern Time)
Write to us
CP 17100 succ Terminus
Quebec (QC) G1K 9E2
Give us a call
8:30 a.m. to 7:00 p.m.
Monday to Thursday
8:30 a.m. to 5 p.m. Friday
(Eastern Time)
Write to us
CP 17100 succ Terminus
Quebec (QC) G1K 9E2
Give us a call
You’ll need your ID number on the back of your service card.
Customer Service for insured persons
1 888 235-0606
8:30 a.m. to 8:00 p.m.
Monday to Thursday
8:30 a.m. to 5:00 p.m. Friday
(Eastern Time)
5:30 a.m. to 5:00 p.m.
Monday to Friday
(Pacific Time)
Write to us
CP 1500
Quebec (QC) G1K 8X9
Give us a call
Travelling or need information about your travel insurance? Contact CanAssistance.
Going on a trip and need insurance? Contact our partner SecuriGlobe.
Write to us
Give us a call
Write to us
CP 16040
Quebec (QC) G1K 7X8
Give us a call
Write to us
CP 16040
Quebec (QC) G1K 7X8
