Claim quickly to get back to work
Whether your problem involves a commercial vehicle or a situation specific to your business, it all starts with a call.
Access your Client Centre account to track a claim and view your claim history.
General claims
Theft, fire, water damage, collisions... this list of unpleasant situations is unfortunately long. But the solution is simple with one number where you can always reach us.
1 800 461-0770
24 hours a day, 7 days a week
Professional associations
Member of a professional association or order? Our expert advisors are ready to assist you, and fully understand field-specific needs, from physical therapy to audiology.
1 866 906-2120
8:00 a.m. to 4:00 p.m.
Monday to Friday (Eastern Time)
One of your company vehicles has a broken window? Go straight to the glass repair shop. No need to call us; the shop will send us the information we need.
Not sure what to expect? Don't worry, it's not complicated. If you want to submit a claim, here's how it works step by step.
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Step one: reach for your phone.
Our general line is always open. Just give us a call to get started.
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We open your file with you.
If your situation involves the police, remember to keep the police report number, you'll need it to file your claim.
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Damage appraisal and claim assessment.
We need to determine your liability and the extent of the damage to your vehicle.
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Your settlement.
If the loss is covered, the reimbursement can be paid either to you or directly to the repair shop.
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We keep you posted so you know what’s going on every step of the way.
You don’t have to check your claim’s status every day. Rest assured that you’ll be notified about important decisions and information.
Got questions? We’ve got answers.
When a deductible applies, is it deducted from the indemnity amount. If your vehicle can be repaired, you pay the deductible to the repair shop you’ve chosen for your vehicle.
Yes, you can choose which shop repairs your vehicle. If you need help choosing, we work with a network of approved auto repair and body shops that can assess the damage and carry out the needed repairs.
Roadside assistance
We're just around the corner, 24/7, anywhere in Canada and the United States.
Joint report
We don't always have a joint report form handy when we need it. That's why the Groupement des assureurs created an app that allows you to fill it out online.
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