We’re here to help you with your claim
Good to know. If you’re on a mobile device, switch to the app—it’s easier to navigate. Download it here to view your policy.
Some moments in life really test us. If you are going through an illness or bereavement, please know that our hearts go out to you. We will do everything we can to make your claim process easier. Here’s how to get started.
Talk to your advisor
Call Customer Service
Filing a claim step by step
If you're thinking about filing a life, critical illness, or disability insurance claim, don’t worry it’s not complicated. Just follow these steps:
First, call us at 1 877 841-8822.
We will open a file for you.
The claims team will take it from there and be in touch with you as soon as possible.
Lastly, you may have forms1 to fill out and return. We'll be there to explain which ones.