Car claim
Damaged windshield? We’ll take care of it for you.

A stray rock on the highway, a severe ice storm—things happen. When your windshield or other car window is damaged, we'll tell you what to do.

Is your claim for a recreational vehicle? See our Recreational Vehicle Claims page instead.

Damaged windshield while driving

If your visibility is impaired, pull over as soon as you can do so safely. Then contact our roadside assistance service, if included in your contract, or call a towing service.

Are you ready to submit your claim?

Book an appointment immediately.

Book an appointment

First things first

Are you covered?

Most policies cover glass breakage. Check your coverage in the Client Centre.

What’s included

In general, coverage applies to:

  • windshields
  • side windows
  • rear windows
  • sunroofs (specific cases)
What’s excluded

In general, coverage does not apply to:

  • rearview mirrors
  • side mirrors
Lebeau, our trusted auto glass expert

Book an appointment now

When you book an appointment, you will be redirected to the Lebeau website. Please note that you can choose another auto glass specialist.

Book an appointment

A windshield is critical to your safety on the road. When damaged, have it checked as soon as possible by qualified auto glass experts like Lebeau.

    A location near you

    With over 50 conveniently located service centres across Quebec, finding one is easy.

    Quick availability

    Get an appointment in 24 to 48 hours, no problem.

    You’re fully taken care of

    No need to contact us. Lebeau will send us all the information we need to process your claim.

Before the appointment

There’s nothing for you to do. All the paperwork will be taken care of!

At the appointment

  • Pay your deductible (replacement only)
  • Let the auto glass expert send us the information for your claim
  • Drive away worry-free

Appointment duration


Repairs: Approximately 1 hour


Replacements: Approximately 3 hours

Questions or need help?

Our customer service team is here for you.

1 866-727-3011

How to protect your windshield

Check out our helpful tips to help prevent chips, cracks and other unpleasant surprises.