We’re experiencing an operational slowdown due to exceptional circumstances, including in our call centres. Delays may be longer than usual.
We invite you to use our online services to manage many of your needs, where you want, when you want.
Some of our call centres are currently affected by the renewal of collective agreements. Rest assured that our operations are running as usual.
Simply fill out our Write to us form and we'll be in touch as soon as possible.
Negotiations are ongoing. We don’t know when the situation will be resolved. Until then, we have many online services available to minimize the impact.
See our help pages for more information.
Yes. However, keep in mind processing times may be longer than usual.
Remember that our online services are always available to make a claim:
The Client Centre and mobile app have everything you need to quickly and efficiently manage most of your insurance needs, whenever you want, wherever you want.
How to log in to the Client Centre? How to make a claim? Am I covered for my trip? I have questions about my car insurance...
Our Help Hub has tons of details about steps to follow, explanatory pages and frequently asked questions on a variety of subjects and products. An answer to your question may already be there!