Life and health insurance, savings and investments
Our online services are at your service

During an operational slowdown, you can use our online services for many of your needs. Easily access your statements, view your investments, and more! You can do a lot online.

Log in to the Client Centre Create an account

Our forms, at your service

Use our online forms to make your requests and we’ll be in touch with you as soon as possible.

Life and health insurance

Changing a beneficiary Requesting a withdrawal, policy loan or cancellation of a contract Making a life insurance claim Requesting a copy of an annual or anniversary statement Making a critical illness, accident-sickness or disability claim

Savings and investments

Declaring a death Requesting a copy of a savings or investment statement

Life and health insurance

Depending on your need, make a claim by using one of these online forms: Making a life insurance claim or Making a critical illness, accident-sickness or disability claim.

Yes. Requests will be processed according to their date of receipt but delays may be longer than usual.

Yes. Transactions will be processed according to their date of receipt but delays may be longer than usual.

Savings and investments

Our operations are maintained but delays may be longer than usual. Priority will be given to financial requests such as deposits and withdrawals. Please note that if there is a delay, we will process the transaction on the date your request is received. It will not impact you. Your advisor will follow up with you.

RRSP receipts will be mailed and posted in the Client Centre by mid-February.

You’ll receive most tax slips by February 28, 2025, except for T3s and NR4s, which will be mailed by March 31, 2025.