Write to us

Simply fill out this short form and our team will be in touch as soon as possible.

How can we assist you?

Need to submit a claim?

All requests must be submitted via your Client Centre account or mailed in using our forms.

See our Group insurance claims page for more details.

Need to submit a claim?

Fill out the CanAssistance online form.

For more information, refer to our Group Insurance Claims page.

Document number
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Look on your group insurance card. You'll see the certificate or group number, as well as the policy number or identification number of your group plan. 

Look on your group insurance card. You’ll see your group numbers or group plan policy. 

Sample insurance card that show where to find the group or policy number. Sample insurance card that show where to find the group or policy number.


If you have any questions, give us a call at 1 888 235-0606.


If you have any questions, give us a call at 1 888 235-0606.

Need something in particular?

Important: if you don’t use this form to notify us, your address could take several days to update.

This 7-digit number ends with A or H.
Your address change is for what insurance:
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Your follow-up request is about which insurance:
Need something in particular?

Perhaps you're looking for one of these commonly used forms:

Didn’t find what you’re looking for?

Call your advisor if you don’t see the service you're looking for in the choices below. Not sure who your advisor is? Call us at 1 877 841-8822.

This number has 9 or 10 characters.
Your follow-up request is about which insurance:
Your change of address concerns:
This 7-digit number ends with A or H.
Need something in particular?

Perhaps you're looking for one of these commonly used forms:

Didn’t find what you’re looking for?

Call your advisor if you don’t see the service you're looking for in the choices below. Not sure who your advisor is? Call us 1 877 841-8822.

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