4 questions about water leak detectors
An unnoticed leak under the sink. A dishwasher that suddenly gives out. A water heater that's on its last legs. Before you know it, you're dealing with a flooded floor.
While there are plenty of simply ways to reduce the risk of water damage, installing a water leak detector can give you an extra layer of protection and greater peace of mind. Designed to detect leaks quickly, it can help prevent minor issues from turning into major damage.
Did you know?
Water damage is one of the leading causes of home insurance claims. In Quebec alone, more than $600 million is spent each year repairing damage caused by water. It accounts for nearly half of all home insurance claims.
And the average claim costs nearly $18,000 (This hyperlink will open in a new tab).
So, how does a water leak detector work?
A water leak detector relies on sensors to spot water where it shouldn't be.
If a leak is detected, the system sends an alert through its controller so you can act quickly.
What happens next depends on the model you have. Some systems automatically shut off your home's main water valve to help minimize damage. Others alert you to the problem and require you to turn off the water yourself.
For the system to work effectively, sensors should be placed wherever leaks are most likely to occur, such as under the dishwasher, near the toilet, beside the washing machine, next to the water heater or under sinks. Pretty straightforward, right?
How will I know if there’s a leak?
When a leak is detected, you'll receive an alert. The controller notifies you by text message or email. Within 3 minutes, you’ll know that something’s wrong.
If your system is connected to the water valve, the water supply will shut off automatically. If not, you'll need to act quickly and close the valve yourself.
Then, inspect the affected area, clean up any water and take care of the problem. The valve stays closed for as long as water is being detected.
Once the issue has been resolved, you can restart the system. When the sensor is dry, the valve reopens automatically, the alarm stops sounding and the flashing indicator light turns off.
What happens during a power or internet outage?
No need to worry! Most systems are equipped with a backup battery that keeps them running for several hours. During that time, they continue monitoring for leaks and your water remains available.
If the outage continues, the water valve will automatically close as a precaution. Once power has been restored, you'll just need to reopen it manually.
How do I maintain a water leak detector?
Good news: maintenance is minimal. Once installed, the system is largely out of sight and out of mind. All you need to do is:
- Make sure it’s connected properly
- Replace the batteries when necessary
- Follow the manufacturer’s maintenance instructions
A quick check now and then is usually all it takes.
Looking for extra savings?
As a Beneva client, you can receive a $100 discount when you purchase a HydroSolution water leak detection system. And there’s more. Installing one may also make you eligible for a discount on your home insurance.