Information about the collection, use and disclosure of personal information using cookies and other technologies 

Last update : 2024-01-03

« Beneva » refers to Beneva Inc., its affiliates and their mutual insurance companies and distribution networks. Affiliates of Beneva Inc. designates Beneva Investment Services Inc., Beneva Insurance Company, L’Unique General Insurance Inc. and Unica Insurance Inc.

"Personal Information" refers to any information about a natural person that allows, directly or indirectly, that person to be identified.   

"Site" refers to the Beneva website. 

“User(s)”, “you” and “yours” refer to persons who access or use this Site. 

The Site uses cookies and other similar technologies  owned by Beneva or third parties. The purpose of cookies and other technologies is to optimize use of the Site and improve its efficiency. They are also used to analyze User behaviour, personalize their experience and provide targeted advertising. The data collected by these functions cannot identify you directly but can be used to locate you.

We offer Users the opportunity to disable cookies and other secondary technologies at any time. If you're using our mobile app, simply go to the Preferences menu. On our website, you'll need to withdraw your consent directly in your browser settings. However, disabling these functions could affect the Site’s general performance and your browsing experience.

What is a cookie? 

Cookies are pieces of data, usually stored in text files, created by a web server and sent to your browser when you visit a website. These can then be retrieved by the server on subsequent visits.

Cookies collect and store data such as your browser type, your operating system, your preferences, browsing habits on the Site, the URL address or advertisement that directed you to the Site and your IP address. As some of this data may be considered Personal Information, Beneva is committed to protecting it in accordance with best practices.


Collection purposes 

Cookies and other necessary technologies. Beneva uses cookies and other similar technologies necessary for the Site’s proper performance and security. These namely allow us to record your preferences, such as language settings, and improve fraud detection measures, such as the reCAPTCHA tool. Your prior consent is not required for the installation of cookies on your web browser or mobile device, as they do not allow you to be identified, located or profiled. However, you can block or suppress these functions by configuring your browser settings. If you disable these functions in your browser, the Site’s performance and your browsing experience may be affected.

Cookies and other secondary technologies. Beneva collects data using cookies and other similar technologies on three (3) levels, which require your consent.

  • User behaviour and habits:

    Data on User behaviour and browsing habits is collected and shared with statistical analysis tools to continuously improve the Site. This data includes the time spent on the Site and the content most frequently visited. This data is also used to develop and enhance digital services, including the Beneva Client Centre.

  • Targeted advertising:

    Your interest profile allows us to show you personalized ads on the platforms of advertising partners. These functions also track the advertisements you interact with on third-party websites.

  • Personalized experience:

    Your preferences make it possible to personalize the content you find on the Beneva Site and mobile app. These functions may be activated by Beneva or by third parties whose services are used on the Site's pages. They make it possible to personalize your Client Centre and find offers tailored to your needs.

Data retention

Data collected by cookies and other similar technologies is retained only as long as necessary to fulfill the purposes set forth in this policy and in accordance with the retention schedule established by Beneva.

Questions and comments

To contact our Chief Privacy Officer, please fill out our form or write to us at the following address:

Chief  Privacy Officer
625 rue Jacques-Parizeau
Québec QC  G1R 2G5