What exactly is legal assistance?
This is a telephone assistance service offered by appointment from 8:30 a.m. to 7:00 p.m. from Monday to Thursday, and from 8:30 a.m. to 5:00 p.m. on Friday. This service puts you in touch with a lawyer to ask your questions. It’s as simple as that!
Seasoned lawyers
The people who answer your questions are all law graduates and members of the Barreau de Québec.
Detailed answers to all your questions
Our telephone service for legal advice covers many areas of the law, including consumer issues, labour, property ownership, etc.
Confidential and unlimited
Whatever your question, you can always call, and as many times as you like. It’s always 100% confidential.
More questions about legal assistance? We’ve got answers
Yes, you can. And if we really can't answer them, we’ll refer you to the right resources. But there isn’t much we don’t know about, and you can believe it, we get all kinds of questions. Just look at these examples:
- My next-door neighbour's tree has branches hanging over my property. Can I cut them?
- I just bought a house and turns out the roof leaks. Do I have any recourse?
- I just bought a used car and surprise, it’s a lemon. What can I do about it?
- I want a divorce, but I'd like it to be amicable. What’s my first move?
Keep in mind, however, that this service is intended to answer questions, not to provide you with legal representation.
It’s quite simple. If you have a legal question, call the number at the top of the page and a lawyer will be on the other end of the line to help you sort it out. You can call as many times as you like, and it's 100% confidential.
No. In short, legal assistance is a telephone advice service. Legal access insurance1 goes further by covering many of the costs that can arise when taking legal action.