What is disability insurance?
Disability insurance offers income protection when you are unable to work to help you meet your financial obligations.
A disability that prevents you from working can trigger a lot of stress. So we’ll walk through each step of your claim process to make this as quick and easy as we can for you.
Frequently asked questions
Got more questions about disability insurance? We’ve got answers.
We know a disability is never easy. We’ll do everything we can to make your claim process easier.
The simplest way is to consult your insurance booklet in the Client Centre.
Short term disability insurance:
As soon as possible once your leave of absence begins
Long term disability insurance:
- Benefits starting within the first six months of your leave of absence: 30 days prior to the end of the waiting period indicated in your contract.
- Benefits starting more than 6 months after your leave of absence: 90 days prior to the end of the waiting period indicated in your contract.
To ensure your claim is processed as quickly as possible, all the documents required must be completed and sent in together.