is becoming Beneva. Learn more
Beneva
is becoming Beneva
Welcome to our world! The one that protects yours. SSQ Insurance will join us later. We’ll keep you posted!
Make yourselves at home
How much does it cost?
We do our part for the environment by keeping paper to a minimum, and we do it without compromising the quality of our services. Win-win!
Most requests can be handled through the Client Centre online. It's fast and free. Many requests are still free or subject to a limited fee structure.
Not sure? All fees appear on the original documentation sent to you. You can always call us or your advisor1 before making a transaction to find out if it costs anything.
| Description | Details | Fees |
|---|---|---|
| Original documents Paper format sent by mail |
Savings statement
|
Free, or $10 if requested 30 days after the initial statement was sent. |
| GIC The terms of your guaranteed investment certificate. Not available through the Client Centre. |
Free | |
| Insurance or investment contract | Free | |
| Tax slips Issued for RESP withdrawals. Not available through the Client Centre. |
Free | |
| Tax receipts Issued for RESP contributions. Not available through the Client Centre. |
Free | |
|
Copies |
Copies of the above documents sent by mail. Quick reminder: you can access most of your documents through the Client Centre, free of charge. |
Free |
| Written confirmations | Quick microfiche search Specific statements dated before 2010 |
$10 |
| Detailed search of documents and archives Investment history, closed accounts, statements dated before 2010 |
$25/Hour (minimum 1 hour) If search fails, no charges apply |
|
| Miscellaneous | Copy of deposited cheque | $20 |
Good to know: a withdrawal strategy is just as important as an investment strategy! Make it a habit to talk to an advisor1 before you make a transaction.
| Description | Details | Fees |
|---|---|---|
| Miscellaneous |
Non-sufficient funds (NSF)
|
Free |
| Cash withdrawals
A transactional account is opened for each plan (RRSP, TFSA) and annuity. This is a Daily Interest Account. Some fees may apply for withdrawals, but not if you collapse an investment once it matures. Be sure, however, to deposit your funds in a chequing account you can withdraw from. |
Daily Interest Account |
Free for the first withdrawal in a calendar year $15 for subsequent withdrawals |
| GIC | See your contract terms and conditions | |
| Investment accounts | See your contract terms and conditions | |
|
Transfers and account closures |
Partial transfer from an RRSP, RRIF or TFSA |
$65/transfer |
|
RRSP or RRIF account closure |
$90 |
|
|
RRSP and RRIF transfer |
$50 |
