As of May 2023, individual insurance and savings and investment products will be Beneva branded. Next up: disability insurance.
La Capitale and SSQ Insurance are now Beneva.
The migration of our digital environments is almost done. And our documents will soon all have the Beneva look and feel.
Our goal remains fostering a strong collaborative approach, and as always, we will see to your interests by continually improving your experience.
Answers to your questions
General
Online tools and services
Yes. Your go-to site is now Beneva.ca. From there, you will be redirected to the right business platform.
- Beneva's life and health insurance offer
- Beneva’s new savings and investment products
- Disability insurance - Pillar Series
Our teams are hard at work to simplify the access to our secured platforms. For the time being, you’ll need to access different platforms based on the contracts or policies you need.
For investments
- New Beneva investment products: visit the secure investment site
- In-force investment contracts issued by SSQ Insurance: visit SSQ’s secure investment site
- In-force investment contracts issued by La Capitale: visit La Capitale’s Advisor Centre
For life and critical illness insurance
- New life and critical illness insurance products issued by Beneva, : visit the secure life insurance site.
- In-force life and critical illness insurance policies issued by SSQ Insurance, : visit SSQ Insurance’s secure life insurance site.
- In-force life and health insurance policies issued by La Capitale, visit La Capitale’s Advisor Centre.
Insurance
All new contracts you submit will be issued by Beneva.
In the case of in-force La Capitale policies, use the new Beneva illustration software for conversion quotes only. For any other changes to in-force policies, you must use La Capitale forms.
You can find all our forms in the Beneva Document Centre.
We have two user-friendly electronic applications. Simply use the one you need based on the following product categories:
- Term life, permanent life and critical illness insurance with all their riders
- Simplified issue and guaranteed issue life insurance
Beneva will continue to use SSQ Insurance’s illustration software for life and critical illness insurance. The software is being rebranded to Beneva, but the navigation experience remains the same.
You don’t need a username for this software You only need to create a password the first time you log in.
Claims will be processed as usual.
For claims on in-force SSQ Insurance policies, use the Beneva claims forms.
For claims on in-force La Capitale policies, use the La Capitale claims forms.
You can find all our forms in the Beneva Document Centre.
Yes, all points of contact remain the same. We’re still here to support you and answer your questions.
Savings and Investments
Aside from the fact that Beneva is now the insurer, there are no changes to in-force savings and investment contracts
New contracts are issued by Beneva.
Yes, all points of contact remain the same. We’re still here to support you and answer your questions.
Your access rights, codes, usernames and passwords remain the same.
The following trading transaction hours now apply to new and existing investment account contracts:
Paper transaction requests received before 2:00 p.m. (ET) will now be processed using the unit value in effect that day. If received after 2:00 p.m. (ET), the unit value in effect the following day will apply. For electronic transaction requests, the cut- off time remains unchanged at 4:00 p.m. (ET).
The delivery of new account contracts must now be done in person or by email (PDF format). Contracts will no longer be mailed to clients.
There are no changes to the procedure for segregated funds.
Beneva
La Capitale and SSQ Insurance
become Beneva
That means a whole lot more good people have you covered!