We’re always here for you

We’re currently undergoing scheduled maintenance of our home, car and leisure vehicle insurance systems. As a result, our online claims and quotes are down, and you may notice that products won’t display in your Client Centre account.

We understand the situation won’t be ideal for a few days. Rest assured that we’ve still got you covered.

Submit or track a claim

If you have an accident or experience a loss, our claims help line remains open as usual.

Give us a call at

1 855 747-7711

24 hours a day, 7 days a week

General

Fill out our form to get the ball rolling and we’ll get back to you as soon as our systems are back up to make the change.

If you have legal access insurance with us, send an email to [email protected] and include your full name, phone number, policy number and the reason for your message. We’ll get back to you as quickly as possible after our systems are back up.

Car and leisure vehicle insurance

If you have an accident or experience a loss, your new vehicle will be fully covered, even if you haven't received written confirmation from us.

Simply fill out our form to notify us of the change. We’ll contact you as soon as our systems are back up to assess your needs, offer you the right coverage and give you a quote.

If you have an accident or experience a loss, your new vehicle will be fully covered, even if you don’t receive written confirmation from us.

Simply fill out our form to notify us of the change. We’ll contact you as soon as our systems are back up to assess your needs, offer you the right coverage and give you a quote.

Fill out our form and we’ll cancel your policy on your renewal date as soon as our systems are back up.

If you pay your insurance by direct debit, make sure to have the required amount in your bank account. As soon as we’ve cancelled your policy, you’ll receive a new statement indicating your balance.

Fill out our form and we’ll remove your vehicle from your policy as soon as our systems are back up. It will be removed on the date you want, retroactively if needed.

If you pay your insurance by direct debit, make sure to have the required amount in your bank account. As soon as we’ve removed the requested vehicle, you’ll receive a new statement indicating your balance.

You can hit the road with your vehicle anytime you want. Your coverage remains in effect, even if you haven't received written confirmation from us.

Simply fill out our form to tell us about it.

Your new driver will be insured until we contact you, even if you haven't received written confirmation from us.

Simply fill out our form to notify us about the addition. We’ll contact you as soon as our systems are back up to assess your needs, offer you the right coverage and give you a quote.

Head over to the Beneva mobile app (if you already use it) and tap to find your insurance certificate in the Insurance cards tab.

If you haven’t registered yet, fill out our form and we’ll send it to you as soon as our systems are back up.

Your current coverage remains valid, even if you haven’t received written confirmation from us.

Simply fill out our form to let us know you moved. We’ll contact you as soon as our systems are back up to assess your needs, offer you the right coverage and give you a quote.

Home insurance

Since you’re still a tenant, your current coverage remains valid, even if you haven’t received written confirmation from us.

Simply fill out our form to let us know you moved. We’ll contact you as soon as our systems are back up to assess your needs, offer you the right coverage and give you a quote.

Simply fill out our form and we’ll contact you as soon as our systems are back up to assess your needs, offer you the right coverage and give you a quote.

Your new property will be immediately insured, even if you haven’t received written confirmation from us.

Simply fill out our form to provide us with the details. We’ll contact you as soon as our systems are back up to assess your needs, offer you the right coverage and give you a quote.

Simply fill out our form and we’ll contact you as soon as our systems are back up. We’ll assess your needs, offer you the right coverage and give you a quote.