
Your tech-savvy guide to the ACCESS portal
Learn to navigate your management platform like a pro and make quick work of daily insurance tasks.
This hub was designed with you in mind. It includes the resources and support you need to successfully manage your benefits plan.
Let’s get you comfortable with the administrator portal and its features.
Learn to navigate your management platform like a pro and make quick work of daily insurance tasks.
Find answers to your questions, useful management tips and a list of contacts ready to help.
Tap into a wealth of information to support you in your role as plan administrator.
Keeping employee info accurate and current is one of your most important responsibilities. Make it part of your daily routine.
Instructions on an employer’s role to support plan members on disability leave.
This document provides quick and easy access to key contact information for you and your plan members.
Enjoy ready-made documents and an FAQ for a smooth employee transition.
A new insurer can raise a lot of questions for employees. This FAQ will help you answer them with confidence.
This notice briefly explains ourmerger and why some documents may still be branded SSQ. They will all eventually have the Beneva look and feel.
Support documents you can distribute to plan members.
Our Client Centre and mobile app offer everything plan members need to stay on top of their insurance.
This walkthrough makes it easy to create a Client Centre account in just a few minutes.
Plan members can simply download the app and follow these instructions.
We’ve prepared a guide to help your employees navigate the Client Centre and manage their insurance with confidence.
Handy documents plan members will appreciate.
Designating a beneficiary ensures a plan member’s loved ones or chosen estate receive the financial support intended for them.
This document provides key information about our claims process for pharmacists, dental offices and healthcare professionals.
Details about services that may be included in your plan.
How to get started on Dialogue, an integrated platform that provides access to a network of health professionals.
A quick overview of our support program and referral service to help employees going through challenging times.