Coverage offered by a dealership

Choose your type of claim

Important information

As of January 1, 2025, we no longer sell replacement insurance (Q.P.F. No. 5).

I already have replacement insurance (Q.P.F. No. 5)

Cruising in the safe lane

Replacement insurance is coverage that’s separate from your car insurance. It’s sold by dealerships when you purchase a vehicle.

Available for periods of up to seven years,1 this coverage can be purchased for your car or recreational vehicle.

Coverage that goes the distance

So you can drive off the lot with peace of mind.

Deductible and car rental expenses

In the event of loss, whether total or partial, replacement insurance covers the deductible imposed by your main insurer as well as rental expenses.2

Total loss (accident or theft)

If your vehicle is new or a demonstrator, it could be replaced by a new model of the current year with similar features, equipment and accessories.

If your vehicle is used, you may receive a lump sum equal to the marked-up value of your vehicle less the amount reimbursed by the primary insurer.

Partial loss

For a new vehicle or demonstrator, parts that cannot be repaired will be replaced with new original manufacturer parts.

Cancel your replacement insurance contract

Please send us the following documents:

  • Notice of termination of an insurance contract (PDF)
  • Copy of your insurance certificate
  • An official release from your creditor, if your financing agreement is paid in full
  • Contact information (address and phone number)
  • Copy of the indemnity claim with primary insurer (in case of total loss only)

Note that reimbursement will not be in full.

Email3

[email protected]

Fax

1 877 779-7602

Your insurance cancellation request will be processed in the 30 to 45 days following receipt of all documents.

I already have replacement insurance (Q.P.F. No. 5)

In that case, nothing changes, you’re already covered!

We no longer sell replacement insurance (Q.P.F. No. 5) but we’ll continue to protect you if you have it.

Your coverage ends when your insurance certificate expires. Note that you won’t be able to renew it.

Contract documents

Submit a claim

Phone number

1 866 683-2515

Email

[email protected]

Important information

Since December 1, 2023, we no longer sell group credit insurance.

I already have credit insurance

Insurance for life’s winding roads

Group credit insurance reimburses part or all of the unpaid balance on your car, recreational vehicle, or boat loan or lease in the event of death, disability or critical illness.4

Coverage that goes the distance

So you can drive off the lot with peace of mind.

Death

Your estate won’t inherit your financial burden upon death. We could reimburse part or all of your loan or lease.1

Critical illness

If you are diagnosed with one of the 12 critical illnesses covered, we could reimburse part or all of your loan or lease1.

Disability

If you are eligible for total disability benefits, we could continue to make your monthly loan or lease payments.

Cancelling your group credit insurance certificate

You can cancel your coverage when you want

Simply send us the following documents:

Note that cancellation fees may apply.

 

Email3

[email protected]

Fax

1 877 779-7602

Your insurance cancellation request will be processed in the 30 to 45 days following receipt of all documents.

I already have credit insurance

In that case, nothing changes, you’re already covered!

We no longer sell group credit insurance but we’ll continue to protect you if you have it.

Your coverage ends when your insurance certificate expires. Please note that you won’t be able to renew it.

Contract documents

Submit a claim

Phone number

1 877 373-7717

Email

[email protected]

  1. The residual value protection for a lease is optional.
  2. Subject to the amount stipulated in your replacement insurance contract.
  3. Sending personal information by email carries risks, making it unsafe to exchange private or confidential information.
  4. Restrictions apply depending on the type of vehicle.