Beneva Client Centre

Logging in for the first time

Before you go any further…

Please note the instructions on this page only apply to SSQ clients who had an account on the Customer Centre or the Secure Investment Site.

Not your situation but you still need help? Call our tech support team at 1 855 747-2233.

The majority of SSQ Insurance Customer Centre accounts were recently transferred over to the Beneva Client Centre. Chances are you don’t need to create a new one. But just to be sure, let’s move on to the next section.

4 scenarios, 4 solutions

Find the scenario that matches your situation and follow the log in instructions.

You don’t have to create a new account.

Your SSQ account was automatically transferred to your Beneva Client Centre account.

You don’t have to create a new account.

Your SSQ account has already been transferred to Beneva. Use the same email and password as before to log in to your Beneva Client Centre account.

You must create a Beneva Client Centre account.

Head over to beneva.ca, click Log in at the top of your screen, then select Clients. Click the Create your account button and follow the instructions.

You don’t have to create a new account.

Your Beneva account stays the same. Any SSQ accounts you had (Customer Centre or Secure Investment Site) were transferred over to Beneva. Use the same email and password to log in to your Beneva Client Centre account.

More questions about logging in? We’ve got more answers.

Head over to Client Centre. Click Forgot your password? on the Log in page and we’ll help you reset your password.

After too many failed log-in attempts the system automatically locks you out as a safety precaution. You can try logging in to your account again after 30 minutes.

It’s an added layer of security for your account. Once enabled, we’ll text you a one-time security code every time you log in. Nobody can access your account without this code.

All your products at a glance!

Get ready for a more personalized user experience. Your Client Centre account now features a new page with all your products finally together.

All about the Client Centre

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On the go, on the mark, on the app!

To claim on the go, check your coverage between calls or access important information, simply download the Beneva app.